How quickly do you respond to calls in Elizabethville?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Elizabethville the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
We give every Elizabethville customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Flat Roof Repair in PA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Elizabethville customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Every Flat Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Elizabethville?+
We do these regularly for Elizabethville homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What's your full service area in Elizabethville, PA?+
Beyond Elizabethville, our crews regularly service the surrounding Elizabethville, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
